Last updated: 11/01/2021
Click and Collect:
*Contactless Collection in Operation! *
We are constantly working on improving our services and customer experience to serve you better and to help support our local community. We are pleased to offer Free Local Pick-up to customers in Hatfield, Hertfordshire. You can now order for collection in Hatfield.
This service may suit you if you live within Hatfield neighbouring towns and surrounding areas including St Albans, Stevenage, Welwyn Garden City, Welham Green, Borehamwood, Potters Bars, Brooksman Park, Enfield, Lemsford, Hertford and London Colney. Please note: with the current Covid-19 Pandemic we will be offering this service cautiously whilst practising Social Distancing rules subject to the UK government rules and regulations and updates on the situation. This means that the 'Order and Collect' service would be operating subject to government instructions and may be temporarily affected. But, we will update our website if this is the case. Please take care to act upon the government's guidelines and take every precaution to keep safe whilst going out and about.
Eligibility: Order and Collect service is available to both local and existing customers who are within Hatfield neighbouring towns and surrounding areas as listed above. If you do not meet the criteria, not to worry, you can order for delivery instead. We have super fast delivery and dispatch same day when you place your order by 12 noon on a working day. Please see our delivery page for more information.
Order Value: To qualify for 'Order and Collect' you must spend a minimum of £10 or more. You will automatically qualify for the service if your order amount is £10 or more.
Payment: Pay by bank transfer only.
Please select the bank transfer option at checkout to pay by bank.
Unfortunately, due to security issues, we are unable to accept payment via Paypal or Amazon for Order and Collect' service''. We would only consider this option at our discretion, if you are a verified repeat customer or existing client. If you need help with payment or for more information, please contact us .
Returns: Please note that we are not accepting returns via Order and Collect. If you need to make any returns after collecting your order, please do so via post. Visit our returns page for more information
Cost: There is now a £1.50 flat rate for this service.